What Role Are You Doing?
The FoxShow is one of my FoxPro and development business-related podcast. The latest episode (issue, cast, whatever) had an interesting piece that a colleague suggested I share in other areas as well.
Even though every one may have a different title in a company, when it comes to customers, EVERYONE is a sales person, a support person and a developer.
Part of this comes from the Return on Customer book I'm reading but it's also something that I think many people see in their every day life.
You're always selling something, You're always supporting something and everyone is always developing something.
The key takeaway - if you see someone in your organization that isn't thinking this way, then think of the consequences. Do you want that person speaking for you in front of others?
The FoxShow
Even though every one may have a different title in a company, when it comes to customers, EVERYONE is a sales person, a support person and a developer.
Part of this comes from the Return on Customer book I'm reading but it's also something that I think many people see in their every day life.
You're always selling something, You're always supporting something and everyone is always developing something.
The key takeaway - if you see someone in your organization that isn't thinking this way, then think of the consequences. Do you want that person speaking for you in front of others?
The FoxShow
posted by Andrew MacNeill at 9:15 AM
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